Privacy Policy
Effective Date: 22 October 2023
Last Updated: 18 March 2025
Welcome to Alove Bali (“Company,” “we,” “our,” “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://alovebali.com (“Website”) and engage with our services.
Information We Collect
We collect personal and non-personal information in the following ways:
A. Information You Provide to Us
- When you fill out forms (e.g., contact form, newsletter signup, inquiry forms)
- When you communicate with us via email, chat, or other channels
- When you make a purchase or request a quote for our products/services
Examples of personal data collected:
- Name, email address, phone number
- Company name, business details (if applicable)
- Shipping and billing information (for purchases)
B. Information Collected Automatically
When you visit our Website, we may automatically collect data, including:
- Device and browser information (IP address, browser type, operating system)
- Website usage data (pages visited, time spent on pages, clicks, referring URLs)
- Cookies and tracking technologies (more details below)
How We Use Your Information
We use information to:
- Respond to inquiries and customer support requests.
- Process orders and provide requested services.
- Improve our Website, services, and customer experience.
- Send marketing and promotional communications (only with consent).
- Comply with legal and regulatory obligations.
How We Share Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Service providers and partners (e.g., payment processors, shipping providers, email marketing platforms).
- Legal authorities when required to comply with laws or regulations.
- Business partners if you opt into joint promotions.
Cookies & Tracking Technologies
We use cookies and similar technologies to improve your experience. You can manage your cookie preferences in your browser settings.
Types of Cookies We Use:
- Essential Cookies: Required for site functionality.
- Analytical Cookies: Track usage for Website improvements.
- Marketing Cookies: Used for personalized advertising (only if consented).
How We Protect Your Data
We implement strict security measures to safeguard your data, including encryption, secure servers, and restricted access to personal information. However, no method of data transmission over the internet is 100% secure.
Your Rights & Choices
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications.
- Restrict data processing or request portability.
- Withdraw consent at any time.
To exercise these rights, contact us at [email protected].
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. We encourage you to review it regularly.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].