Terms & Conditions

Effective Date: 22 October 2023
Last Updated: 18 March 2025

 

Welcome to Alove Bali! These Terms & Conditions (“Terms”) govern your use of our website https://alovebali.com (“Website”) and our products and services. By accessing or using our Website, you agree to these Terms. If you do not agree, please refrain from using our Website.

General Terms

  • These Terms apply to all visitors, users, and customers of Alove Bali.
    We reserve the right to modify these
  • Terms at any time. Any updates will be posted on this page. Your continued use of the Website means you accept any changes.

Use of Our Website

You agree to:
  • Use our Website and services for lawful purposes only.
  • Not attempt to hack, modify, or disrupt our Website or systems.
  • Provide accurate information when making inquiries or purchases.
We may suspend or terminate access if you violate these Terms.

Products & Services

  • Product Descriptions: We aim to provide accurate descriptions of our aloe vera products. However, slight variations may occur due to natural ingredients and manufacturing processes.
  • Pricing: All prices are subject to change without notice.
  • Availability: We do not guarantee that all products will always be in stock.

Orders & Payments

  • By placing an order, you agree to provide valid payment details.
  • We reserve the right to cancel or refuse any order at our discretion.
  • Payments are processed securely via third-party payment gateways.

Shipping & Delivery

  • Delivery times are estimates and may vary due to logistics or external factors.
  • We are not responsible for delays caused by shipping providers.
  • Any customs duties, taxes, or additional fees are the customer’s responsibility.

Returns & Refunds

  • We accept returns only for defective or damaged products.
  • Refunds or exchanges must be requested within agreed days of delivery.
  • Customers are responsible for return shipping costs unless the issue is our fault.
  • Read our return policy for full details.

Intellectual Property

  • All content on this Website, including text, images, logos, and product information, is owned by
  • Alove Bali or used with permission.
    You may not copy, modify, or distribute our content without written consent.

Limitation of Liability

  • We strive to provide accurate and up-to-date information, but we do not guarantee that the Website will always be error-free.
  • Alove Bali is not liable for any direct, indirect, or incidental damages resulting from the use of our Website or products.

Privacy & Data Protection

  • Your privacy is important to us. We collect and process your personal data as outlined in our Privacy Policy page.
  • By using our Website, you consent to our data collection practices.

Third-Party Links

  • Our Website may contain links to third-party websites. These are provided for convenience, and we do not endorse or control external content.
  • We are not responsible for any interactions or transactions with third-party websites.

Governing Law & Dispute Resolution

  • These Terms are governed by the laws of Republic of Indonesia.
  • Any disputes will be resolved through mediation or legal proceedings in Denpasar, Bali, Republic of Indonesia.

Contact Information

For any questions regarding these terms and conditions, please contact us at [email protected].
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